Resident City Hotel

價格比較貴，位置不錯，早餐還可以，房間面積很小，乾淨，服務態度還行，安靜，比較離譜的是網站預訂需要付款按金給網站，過了好幾天才退回。

我訂的單人間房間略小但還基本滿足需求，浴室淋浴間擠了些，早餐種類豐富，蔬菜水果燕麥粥，黑白麪包咖啡☕️茶……習慣西餐的人早餐之後，中午基本不需要再食了……

很不錯乾淨

Stayed for 2 nights during my recent trip to Almaty. It was my first time in the city and this hotel came recommended by a travel site. The room features a minimalistic design with simple decor. The water pressure in the shower is amazing and deserves a mention. Staff are courteous - shoutout to Zhanibek and Nuray for their excellent service. The breakfast spread is quite decent, offering a good variety of options. Location wise it’s not right in the heart of Almaty city centre, however Arbat Street is within a short walking distance. Right across the road from the hotel is a supermarket (Magnum Express) and the next street has a good number of money exchange and restaurants.

The hotel is in a great location with superstore Magsum right across the street opening until 11pm. Also it is close to all major attractions The room is great and the bed is comfortable. Just sometimes the water in the shower can get hot or cold suddenly when you gently touch the faucet handle. However, it is no big deal. Front desk staffs are great. They are polite and well trained as well as super efficient. Room cleaning is also good. The breakfast is delicious with a lot of options. Overall it is a great hotel and I will stay here again if I return to Almaty next time, for which I will.

At best a three star hotel with poor service. We checked into a dlx junior suite which we booked more than a month back . For the category of room the view of the car park is very sad . Least expected . To top it the bathroom door does not close and the automatic curtains are defective allowing the light to filter through . I had a problem sleeping last night and now cannot take a nap as the afternoon sun shines into the room. I have informed the reception twice . Very poor response. Extremely poor breakfast . Will advise not to book this hotel . Very poor value for money