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Lareb
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 1, 2025
City center hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Lareb, Thank you for your feedback! We're glad you enjoyed our central location. It’s great to know it worked well for your stay. We hope to welcome you again soon!
Guru Reddy
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Gia đình
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 5, 2024
Nice location, staff is very supportive and good breakfast.
One disappointment was description for room info indicated as king size bed where in it was actually a queen size.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guru Reddy, thank you for your feedback. The size specification for the bed is as per Ctrip website and it is following their guidelines. thank you for having stayed with us and looking forward to your next trip
Almaty Apple
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
11 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 22 thg 4, 2024
Right next to the kok tobe sunset view point, downtown location and lots of restaurants and bars and cafes including Starbucks nearby
Convenient location, friendly and helpful staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Almaty Apple, thank you so much for your comment and hope to get full score next time, will be working hard for it
Kannika_Y
Phòng Đôi Cao cấp
Lưu trú vào thg 8, 2024
Người đi công tác
13 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 7 thg 10, 2024
I recently stayed at the Novotel Almaty City Center and had a fantastic experience. The hotel is centrally located, making it easy to explore the city. The proximity to Republic Palace and the Abai Metro station is particularly convenient1.
The rooms are modern, clean, and well-equipped with all the necessary amenities. I appreciated the comfortable bed and the quiet atmosphere, which ensured a good night’s sleep. The view from my room was also quite pleasant, offering a nice glimpse of the city2.
The staff at Novotel Almaty City Center were exceptional. They were friendly, professional, and always ready to assist with any requests. The check-in and check-out processes were smooth and efficient2.
One of the highlights of my stay was the breakfast buffet. It offered a wide variety of delicious options, catering to different tastes and dietary preferences. The restaurant’s ambiance was also very welcoming1.
The hotel’s amenities, including the fitness center, indoor pool, and sauna, were top-notch. It was great to have these facilities available for relaxation and exercise after a day of sightseeing1.
Overall, I highly recommend Novotel Almaty City Center for anyone visiting Almaty. It offers excellent value for money, a prime location, and outstanding service.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kannika_Y, thank you so much for your detailed and valuable review. We are thrilled that you have enjoyed your stay with us and Almaty. Looking forward to welcoming you soon back in Almaty.
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
2.2/5
Đăng tải vào 19 thg 6, 2024
The pricing was way very high in terms of the type of property. The rooms were very small, and they were not flexible at all in putting the Sofa bed instead of chairs. The breakfast was pathetic. They were not cooperative at all in vegetarian breakfast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your feedback. As indicated on our website, Twin rooms are for 2 persons only due to the double bed, restricting the space to add any additional bed. Other room type has a sofa bed and could have been booked accordingly. Same with the size of the room as described on our website. For vegetarian or Vegan option, we can provide as long as we know and are able to prepare.
Alexandra
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Người đi công tác
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 4, 2024
Nice hotel, good room service, rooms look bigger in pics, swimming pool has to be paid as an extra
Dịch
Phản Hồi Từ Khách Sạn: Dear Alexandra, Thank you so much for having taken the time to review our property following your recent stay. Pool access for our hotel guest is not chargeable and do let me know if you had to pay as I would investigate the matter. Looking forward to welcoming you again soon here in Almaty
Kirill
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 1, 2024
Vợ chồng
4 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 20 thg 2, 2024
Very small room actually.Looks definitely less then 25 m2
And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft.
Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way.
Staff is actually good and pleasant!
The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall).
The breakfast is nice.
Actually this hotel is overpriced for that kind of room provided
Dịch
Phản Hồi Từ Khách Sạn: Dear Kirill, thank you for your valuable feedback. We can confirm that the room is 25 sqm and the bed is 160cm. YOu can always book the suite with a king bed, much larger. Looking forward to welcome you soon back to Almaty
Aida kdr
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 7, 2023
Vợ chồng
41 đánh giá
3.7/5
Đăng tải vào 9 thg 8, 2023
Slightly overpriced hotel. Rooms are very basic, but good breakfasts! Room is slightly small and dull…
Location wise, very strategic. Accessible to many shopping malls and activities.
Dịch
Phản Hồi Từ Khách Sạn: Dear Aida KDR, thank you for your valuable feedback and we apprecaite you liked our breakfast and location. Looking forward to welcome you back soon, Assem, Quality Manager
AMARSANAA
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 12, 2023
Vợ chồng
30 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 1, 2024
good hotel, good location right next to the koktobe cable car. famous bla bla nightclub is 5 minute walking distance etc...
Dịch
Phản Hồi Từ Khách Sạn: Dear Amarsana, Thank you so much for feedback and always a pleasure to welcome you
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Người đi công tác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 6, 2024
Great location. Reasonable price, good for business travel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you so much for your valuable comment and looking forward to welcoming you again here in Almaty
2v1b
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 11, 2023
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 12, 2023
Great expirience! Breakfasts staff, particularilly all-around hotel environment are exceptionall!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you very much for your great review! We are glad that you enjoyed your stay with us and looking forward to greet you again!
☀️ sunny
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Một mình
62 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 1, 2025
I had a very cozy stay
Dịch
Phản Hồi Từ Khách Sạn: Dear Sajnani Sunil, Thank you for your kind words! We're so happy to hear that you had a cozy stay with us. We look forward to welcoming you back for another great experience!
Amit Patni
Phòng Đôi Cao cấp
Lưu trú vào thg 7, 2024
Người đi công tác
87 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 8, 2024
Very good hotel and nice ambiance!
Dịch
Phản Hồi Từ Khách Sạn: Dear Aileen, thank you so much for your great and valuable feedback, always a pleasure to have you as our guest while in Almaty
Jitendra
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 9, 2023
Người đi công tác
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 11, 2023
Nice hotel near by have Burger King and Starbucks , great spa services , enjoyed nice massage and sauna
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We're delighted to hear that you enjoyed your stay with us, especially the convenience of our location, as well as our great spa services. It's wonderful that you had a relaxing experience with a nice massage and sauna. Your kind words motivate us to continue providing exceptional services.We look forward to welcoming you back for another fantastic stay.Warm regards, Assem Quality Manager
Tiger C
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 2, 2025
Vợ chồng
34 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 11 thg 3, 2025
Nice and clean
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your review! We're so happy to hear that you enjoyed the cleanliness of our hotel. We hope to welcome you back soon!