Hostel Numero Trece - Free Towels, Coffee Beans and Remote Check-in!

The air conditioning was too low, which gave me a cold. There was no toilet paper in the bathrooms all evening and all morning. Nobody is at the reception most of the time, there is just a whatsapp number you can text. When I was checking out at 9.30 am, the locker didn't work and the guy took 40 minutes to answer. He says these were his "off hours". So, basically, there is no support whatsoever when you are checking out, nobody is around if there are issues. The guy went all passive-aggressive on me, because I left my bags in the room lockers instead, saying I'd come back to pick them up at 14.30, before others had to check-in. He made me rush back from my way to the beach at Cabo to pick up my things, otherwise, there would be a fine, he said. There are fines for everything in this hostel - 50 EUR for adjusting the aircon, 50 EUR for not leaving your cheap towel on your bed. In sum, very poor communication skills, very poor service, and they basically ruined the last day of my holiday. I would not recommend this place to anyone.

Lo más parecido a dormir en un ataúd. Escándalo de gente toda la noche . Imposible descansar . El personal te atiende y te trata mal . Nunca están . Es el peor alojamiento que he visto en mi vida . Inhumano . No se lo recomiendo a nadie . Sitiado encima en barrio conflictivo .

Una experiencia horrible. Hice mi reserva por Hostel World app en la que no hay forma de que aparezcan tus reservas. Solo dan un whatss para comunicarte con ellos, no hay tlf que contesten cuando llamas. Necesitaba preguntar si tienen lugar para guardar bicis. No habia manera. Me contestan de muy malas maneras por whatss.les pido que cancelen, cancelan pero se niegan a mandarme prueba de que lo hicieron y no he recibido el mail de hostel world que me confirme que se ha cancelado. Esta persona fue todo el rato en el chat muy mal educada. Yo fui muy correcta todo el tiempo.Me bloqueó y se negó a mandarme foto o prueba de que habia cancelado diciendo: a mi no me importa que no funcione la web de hostel world.No doy crédito. Alucinante en el mal sentido. Son personas malas.