Hyatt Centric Old Town Alexandria

Angella at the front desk was amazing courteous and welcoming. Others at the front desk weren't really stand out.

The room was clean but a bit small with only 1 desk chair. We didn't appreciate being told a check-in that there is an additional $50 charge of "incidentals" but the clerk could not explain what those were. The next day we learned that $40 of that was for the valet parking.

Great hotel, great location, clean, very friendly staff. Noting to complain. Would recommend it.

The rooms were quite functional which is what I was looking for. Good location in Old Town Alexandria

The lighting in the room was poor. The lighting by the bathroom and television wasn’t working. I had to use my phone flashlight to see. We didn’t have a mini refrigerator in the room my food was bad. The front desk informed us the I had to bring my food downstairs to front desk and someone will store it for me. I was very disappointed and upset. The heating system was horrible when I tried to get heat there was a foul odor coming from vents. The television was broken I only access to a limited number of channels.

Excellent hotel in Old Town Alexandria. Very clean, comfortable and close to shops, restaurants and the Metro, without being right at the Metro station.

It was near the airport and a few good places to eat. The staff was very polite and had NO intention of fixing the problem in my room.

I love this property and Ocean at the front desk was lovely. I will be back. Thank you!

The staff was amazing and close proximity to all places is so convenient