Tài Khoản Khách
ngày 31 tháng 1 năm 2023
Hello We have All Inclusive, family, 2 adults and two kids, 4 and 5 yrs old. Booked 2 weeks. I would like to share the following: Very high noise level in the resturant, maybe 100 dB, so many people and crowdy, and few tables and chairs free to take. If you find a free one then it is dirty!! The hotel is over-diomensioned, many hotel rooms and few pools, few sun chairs, few seats. No cleaning 2 days a week, no pool towels 2 days a week, no water bottles 2 days a week, and if we forgot to save our towels for the next days then we need to spend the day in the beach with NO towels with 2 kids.!! The bathroom in our appartment Piramides is Sauna! Hot there like a hell. The reason is 4 air condition units are mounted behind the window and the window is automatically open. So if you need sauna then go to your bathroom. The staff are lovely and helpful! So nice people, the best staff we seen. We have been in many Sunwing hotels over the world and this one is not the best compared to the others.
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