Tru by Hilton Alcoa Knoxville Airport

機場旁邊，我硬是橫穿馬路找到這路，附近還有好幾家旅館，整體環境還可以

TV was not working and front desk had said they were aware of it. Wondering why they assigned me to this room then

The hotel was clean and well maintained. The staff was very friendly. The breakfast was a good variety of options

What we liked: 1. the gentleman that checked us in was very courtiois and helpful. 2. Rooms very ckean and smelled great. 3. The shampoo and conditioner was the best i have ever used....already searching internet to buy some!! What we didnt like: 1. Coffee was weak and doesnt have the best flavor, it was just ok. 2. The lady that was at the service desk at 6am the next morning was not personable and had the grouchiest look on her face when I asked for the WI-FI code. She had her hands undeneath her shirt and was curled up in the front desk seat. She did not greet me when I went up to the desk nor did she say your welcome after I said thank you for the code. Other than her unprofessional approach and attitude, the hotel is great!!

I lliked the complimentary breakfasts, and the atmosphere in the lobby area, the quietness in the rooms, friendly staff and easy check in and check out. I enjoyed my stay.

We had a two night stay and everything about this hotel was wonderful. Our room was clean. Facilities were very clean. Kind and knowledgeable staff. Will stay again