TownePlace Suites Albuquerque Old Town

This was a horrible experience. The elevator was down the entire stay (8 days) and was told that it was down for 16 days. 3 flights of stairs with luggage. They did not offer to help to get the bags up which could have made a difference. Was offered $10 comp which I never received and also an insult with the amount. Do not recommend.. very disappointed in Marriott after this stay. I normally expect that they meet a particular standard of service.

Joe was very nice and accommodating at the front desk loved the room and all the amenities offered. Very clean

The room was clean, the bed was comfortable, and the breakfast was good. However, despite my wife hanging the "Do Not Disturb" sign on the door, housekeeping awakened us at 9 AM. We had arrived at 2 AM, so we were not planning on awakening until just before checkout. This appears to be Marriott's policy: wake up the guests early on checkout day. We encountered it the following morning also at a Marriott in Texas. The room was spacious, the bed comfortable, and the kitchenette included a refrigerator and a sink. The bathroom had those liquid soap bottles on the wall - which I dislike. The included breakfast buffet included bacon, sausage, eggs, and various pastry/bread options as well as orange and apple juices and good, fresh coffee.