Tài Khoản Khách
13 tháng sáu, 2023
• On arrival the reception area smelled extremely strongly of curry/stale food • This smell emanated throughout the public areas and the apartment itself and did not dispel during the 18 hours we were there • The balcony overlooked the main road – with frequent heavy traffic, only subsiding between 2am and 6am, not somewhere to sit and relax in the evening as I had requested • The first 3 floors were obviously let to longer term casual workers – mostly single men judging by those hanging around in the evening and also by the age and state of the cars in the parking lot, and significant number of courier bicycles complete with Uber delivery bags. • There were signs posted throughout the foyer, snack bar and pool area detailing in full things which we would not be allowed to do. (photos attached) These were confirmed by the young man serving in the snack bar when I was told that I would need to “take-away” my soft drink as it was served in a plastic bottle, when I did not wish to purchase a dispensed drink. • I feel I should be able to use seating in the public pool area without having to purchase something from the snack bar, or pay to rent a sunbed! • The only other holiday residents appeared to be 1 group of 6 young women and several lone older men. There was 1 family of 4 who had arrived the previous day, and whom I met after taking the shuttle into the old town, who confirmed they had already requested a transfer to other accommodation. • Perhaps in an attempt to separate short and long term residents all access routes in and out of the grounds were locked which meant the only way to leave the building was through the reception foyer. • These padlocked exits meant that the 4 closest stairwells to our apartment did not allow access to the meeting point in event of an emergency, and all residents would have needed to use a single stairwell. • The apartment itself whilst basic as I expected from a 3 star property were not fit for purpose. • The apartment door had a very old lock on, which appeared to be quite easy to force. Whilst there was a door guard on the inside of the door which we could use whilst we slept, it was of no benefit if we were out. I would have had concerns about security of our property. • There were no sockets in the kitchen area – and the nearest socket to the table was too low for the kettle or toaster cable to reach. Therefore we had to use the kettle on the floor (photo attached) • The apartment was serviced by a hot water boiler located above the fridge freezer in the kitchenette. The boiler capacity and/or functionality did not provide sufficient hot water for 2 people to shower. In fact I estimate that there was no more than 3 minutes of hot water available before running cold. It was more than 4 hours before hot water ran through any of the taps. • The bathroom had a removable plastic toilet seat?? (photo attached) • The apartments had a vacant lot next to it. This lot contained 5 smashed up and burnt out cars, and i
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