Tài Khoản Khách
ngày 12 tháng 7 năm 2024
The apartments owned by Orada Marina are excellent, reception staff are fabulous especially Monica, great location HOWEVER ...... BE CAREFUL that your travel agent books with them directly or you might get an apartment via Gravetur who own a few apartments in the complex. The first half of our stay was awful, cockroaches, filthy studio apartment, front door wouldn't open, no air conditioning. I can't stress enough, this apartment was owned by Gravetur and NOT Orada marina. We moved out after day 4 and Monica from Orada Marina had a 1 bed apartment available for the rest of our stay. It was 100 times better. All the issues we had, we put forward to Gravetur. They cleaned the apartment but we were not entitled to air conditioning. An offer of an upgrade was made on day 5 but we rejected it as we were not meant to be in that property from the start. Please make sure your travel agent deals with Orada Marina and not Gravetur. I would have given Orada Marina 5 stars but I gave 3 stars only to let people know about this other property rental company.
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