Motel 6 Albert Lea, MN

Being a Motel 6, it's difficult to lodge a complaint when it's the age old: "You get what you pay for." And in this instance, I certainly did. The shower room had wall chippings all over the tub, yet there was still a nice little towel and shampoo set laid out on the side. I had to wonder.... was this set out before they drilled into the wall, or after? Because either way it wasn't cleaned up. I've stayed in motels like this before, and obviously if you're on the road, you stop when you need to. Yet, this had to have been one of the worst I've seen. None of the lights were even plugged in and I had to drag the bed out to access the outlet.

The bathroom is so gross. I will take a shower in it. Also ground floor room without privacy curtains. You can easily see in and out of the room.

Staff couldn’t (or wouldn’t) accommodate my needs and/ or concerns. I was certain I booked a room with microwave and refrigerator. When I checked in, there were not any rooms available with those items. Heater didn't work in room. There was not s great effort to provide additional blankets when requested. Ice machine did not work. Microwave oven in lobby did not work it would spark and smoke a few seconds after I attempted to pop popcorn. Staff was agitated when I expressed my concerns and inconvenience—- on the evening of my 2nd nights stay I was basically told they could refund my money and I could find another place to stay—- this was like about 5:30-6pm or so. I already had a long day, was tired additionally didn’t know if or where I’d find another hotel available let alone the costs… so I just stayed the second night…