Bilkay Hotel

Very nice hotel with excellent service. The maids were especially nice and helpful. We stayed here with three children. Central and close to Cleopatra beach. We will be back. Good breakfast. Helpful staff and very kind staff. Thank you Bilkay

OK so I don't normally write a review ...purely as I forget but I'm eager to read all the reviews before I go anywhere. So ,making a point of writing this . Just returned this lunch time from a week stay b n b . My friends where all inclusive 3 mins away so my choice was small to be close by to them .there hotel was full.. I knew this was a cheep and cheerful hotel. So my expectation was not to grand . The reviews where not the best. But my moto is you get what you not for. I paid 400 with flights and transfer for the room and breakfast. The room, yes dated . But flowers are coming fashionable again . Lighting not great but can cope. Air con worked . Noisy as old but worked . Bed comfy . The sheet was more like a big towel but I coped. Clean enough . Balcony decent size. View not so great. Tv didn't work....unless it was me ... didn't bother asking to check as I wasn't in enough to care . Staff friendly. WiFi £15 for the week. Breakfast. Coffee .machine I liked it Choice of latte cappuccino ect . Juice..awful ... Very basic breaky . Fried egg. Omelette. Boiled egg Some type of bun .. Tomatoes . Lettuce salad. Turkey slice lots of cheese . Some turkey ham ..I didn't try it ... No English looking food at all. Lots of bread . No toast . I made a turkey roll.for lunch it was nice .take some food bags . To make a sandwich......if the breaky not appealing. Big bonus 3 min walk to kleopatra beach we used the beds of the beach hotel few quid a day . Used there pool also. 150 lira taxinto the harbour ...which was lush went a few times... Please try the steak at cha cha restaurant. 5 min walk from hotel . We found this on the last night . Would have eaten here more . Best steak ever . So if your using as a base to sleep ..perfect. my mates stayed in the tac premiere for 100 pund more all-inclusive Work that one out

:STAFF: I have been in the hotel with my partner for 7 days. I want to start with the staff: Very nice staff, really all of them, but some of them were very nice when you were on your way out, then you usually stopped them one to persuade you to eat at their restaurant, in the end it became difficult to go out because you didn't want to meet them at the entrance, hotel and breakfast were booked for a reason and that was so that we would eat at different restaurants and get to taste different dishes. :BREAKFAST: If you love feta cheese, then you can like their breakfast, but you get tired of it after a while. They have the same breakfast every day, annoying. .. I have been to Turkey before and another hotel that was also a 3 star hotel but their breakfast was top every day. The standard breakfast here is a kind of bread (bun sheet) baked with butter and milk, they are good, scrambled eggs, fried eggs, some kind of marmalade, some fruit, 6-7 bowls of just vegetables and vegetables mean on a bowl with salad leaves, dill , mint, etc., then there were 4 different feta cheeses and saw cornflakes but I don't remember that it was yogurt. Then their juice, yes, it was probably powder mixed with water, but you could buy pressed juice for 2 euros per glass, but what I didn't like was that they brought in the juicer when they were going to make juice. :ROOM: The standard of the hotel room I would not like to give 3*** but 2** The shower hose was out of order, the drain smelled very bad and this happened often. The beds were hard and there were no blankets or blankets in the room, only a thin cloth like that. :WI-FI: My partner paid 14 euros for 7 days but it only worked in the hotel.

The hotel looks incredibly worn, the showers have almost no pressure and the bathroom is full of mold in the joints and cracks and I had to fix the hanger for the shower with an ice pick. the breakfast is incredibly boring, you can't even toast a piece of bread, what they call juice is nothing more than water with an orange flavor, but you can buy freshly squeezed juice for 2 euros. in the room there is AC, but this cannot be adjusted in any way. A couple of times the staff asked if we didn't want to go shopping, they just knew a place that was cheap, a couple of times you also saw them calling out to women who passed by on the street. We didn't try the food, but it looked quite ok. since we had a late departure, we asked about late check-out, we could get that with difficulty, but it cost 50 Euro for 4 hours. the cleaning staff were nice and helpful and so was the hotel's youngest employee, but the reception staff seemed unengaged and had difficulty communicating in English. It is not a hotel I will return to.

Before you decide to come here, I urge you to read other reviews (including mine). I've stayed at hundreds of hotels before (including a lot of cheap, run down ones), and this is the first time I'm compelled to write a review so that you're not also scammed, which is what happened from the get go. My girlfriend and I booked a double room in person after talking with the owner, who seemed friendly enough. He charged my credit card, then as we were about to head up into the room, he said "no, your girlfriend cannot come." I asked why, and he said "there needs to be an additional charge for another person." I was confused. My girlfriend was clearly with me and we booked a "double room" rather than a "single room", and he said that doesn't mean it's for two people, and then proceeded to tell us we would have to pay more or we couldn't come up. He began to haggle with us on the price. They also charged us for non-existent wifi, which we assured was "super fast," that never worked. When mentioned, the owner made it seem like he had to enable it in the room so it would "appear" on my wifi settings. The beds were uncomfortable and the AC went off frequently in the middle of the night. The last straw came when we ordered food to the hotel. The owner said we were not allowed to bring any food, even water, into the hotel and would check our bags and cancel any delivery orders that he saw there. Not once was this mentioned at any point in time. I've probably stayed in 100 or more hotels in my life, and I have never a hotel ban outside food, EVEN WATER. I'm not sure how this hotel is still in business. I suspect it's a constantly refreshing pool of new tourists with no repeat customers, and there isn't enough warning about this hotel. But I urge you to check out the other Google reviews on this hotel and you'll see complaints of the exact same nature. Any good reviews left look like they are probably fake. The experience was so bad that I left the hotel 3 days early despite having paid upfront for 8 days.

Stayed here with friends in July of 2024 and this is my take: Bad: Terrible breakfast, really bad selection. Very hard beds. Dirty towel and bed sheets two of the days after "cleaning". Good: Close to beach and nice pool. Overall not too bad, and location was nice.