Grand Zaman Beach Hotel

We stayed at the hotel for 14 days in June. Reception - everything is fine. Quick check-in. Pool - I don't rate it. We only went swimming in the sea. Restaurant/food - top notch. The staff is really dedicated to their job and constantly clears away dirty plates. I've been to many hotels, but I have to say that I've never experienced such speed in clearing plates. I appreciate that there is salt and napkins on the tables. Unfortunately, in some destinations we didn't have this on the table in the hotel. Refreshments constantly replenished. I have to say that there is really nothing to complain about. Room - 4th floor with a view of the main street. We were satisfied. The room was nice and clean, so there was nothing to complain about. Cocktails are only available until 11:00 PM, but we personally didn't mind. I would have liked a menu so that it would be immediately clear what drinks are available. The vacation went perfectly, so we are satisfied. Thank you to everyone at the hotel for the great service.

The hotel looks amazing, but when you arrive at the reception you’ll notice that they’re not nice at all. Also the rooms smell and are not cleaned properly. When someone flushes the toilet in a room above us, the smell came out of our toilet. The sink was stained with brown hard stuff. Most of the staff are nice but definitely could use some work. Me and my family (3 people) got salmonella the last day at lunch.

Great location and helpful staff. However, the hot food was never hot, and the selection was poor. Salads and desserts were good, but something needs to be done about the the lukewarm/ cold food, it became a challenge every night to see if we could find anything vaguely hot. Lovely pool with loads of loungers. Clean room but with a perilous balcony overlooking the ocean. Bar/ reception was a bit soulless and the everchanging coloured lighting a bit more suited to a 90s nightclub than a hotel reception or restaurant.