Kleopatra Ada Hotel

With family perfect holiday good masaj hammam sauna fitness beach everythink was super hope to come back soon because of it was first tlme whit all family tovetter holiday we visited already harbour the castle and djmcay river super and also canyon in demirtas also wanderfull

It's the most miserable hotel I've ever stayed at. Bad food, only few types of food available . I was with my son in hospital because of the food. Even if the price is lower than other hotels, it's not worth ruining your vacation because of it. The only advantage is the location close to the beach.

The hotel is dirty. The shower cabin is slippery inside and the gaps between the cabins are moldy and black. The pillowcases are not white but yellow. It is unpleasant to go to bed. The spa is downright dirty and smells bad. The meals are good. The first room offered seemed to be a storage room before, the toilet door did not open to go to the sink. The serving staff had dirty clothes on. (at the bar).

Just dont bother. For the money you can book a much better hotel with better service. Everything is at extra cost including the wi-fi. The room standards are very poor. Very worn and old nothing like the photos advertised. The food is also sub standard with very little choice again nothing like the buffet photos advertised. For an all inclusive hotel it falls well below expectations. We even tried to "upgrade" the room while we were there at a cost of €150 the only difference was the room size the standard was the same with curtains that dont fit windows, sockets not working, broken, windows, all the walls covered in black marks, bedding with holes in and stained and furniture that frankly belongs in a skip. The staff are also rude and questioned our bed situation (male coupe) just stay clear was like a backpackers stay in blackpool. Moved after two nights.

Absolutely brilliant experience, one of the best holidays I have ever had. I go away about 4 times a year and this holiday was one of the best. The staff were absolutely amazing and couldn't do enough for you. The Turkish bath and the massage parlour were absolutely fantastic. I will definitely be going back. Thanks everyone 👍.

In one word: atrocious, a disaster. On arrival the street of the hotel and the hotel itself was like a ghost town, the rooms looked like they were last updated in the 80’s, and last cleaned in the 70’s, nothing like the advertisement. We were met with a receptionist who spoke no more than 5 words and dragged us around the hotel to find a suitable room for our family. One of the biggest turn offs from the moment we walked in was the terrible smell from the bathroom which over time would spread throughout the whole room, we would come back from a day out to the horrible smell of dirty gutters and undisposed feces. All inclusive? Each meal lasted around 2 hours 3x a day where around 2 meal choices where provided, some of which were leftovers from the day before, with one our children eating pieces of bread with butter (if there was any there) for 7 days straight. Unlike other hotels our family has been to, there were people who literally lived in the hotels and would come down in clothes which looked like had been lived in for weeks, wouldn’t line up like some of us were trying too and would push in line, shove children around and shatter dishes, without a care to even report the incident so it could be resolved. Drinks outside were offered at a certain time where dishes were dirty and we were only allowed a limited amount. When the bar was closed, so was the water and juice dispenser. For the room, the stink which filled the room made staying in the room a mission itself, the curtains wouldn’t cover the whole window meaning at night people could see straight in with no privacy, the TV which was nothing like the photos provided did in fact, not work, and the AC would turn itself off when it felt like it, our family of 6 was put in a room made for 5 people, and when we asked for another pillow and about the curtains the receptionist rolled his eyes and went on his way. Internet was offered but at a price of 3 euros per day which worked only in the hotel itself, the cleaners stated that they would clean the floor once every two days, and the bed sheets every 3 days. Did this happen? No, within our week stay a cleaner came twice to empty the bin in the bathroom which was the only bin in 2 rooms, to give us one roll of toilet paper which was to be shared across 6 people, and to wipe the floor near the door. The bathroom wall was so thin we could hear a water drop from the room next door. Our family had travelled all over Turkey over the past few years and have never come across such a disaster of a hotel. This hotel is nothing like a 4 star that Iv been to before, more like a 1-2 star. Family friendly? Absolutely not! Never again.