Holiday Inn Express & Suites Alamosa

The hotel smelled bad, customer service wasn’t great. Hotel room was filthy, bathroom looked like it hadn’t been clean in months. Hair in the bathtub, sink and bed. Candy wrappers on the floor by the bed. The hot-tub and pool were filthy. someone called my room in the middle of the night got a call from someone saying they were going to come to my room and kick my a**. I would absolutely not recommend this hotel to anyone.

The hotel room was very comfortable, the pool was lovely and the breakfast was very very good. The staff was also very friendly.

The level of consideration and service for guests was extremely high. The breakfast was quite good, and the staff were efficient and friendly. Far better than hoped for from a holiday inn express in a somewhat remote place!!

Everything was wonderful. The front desk attendants were so welcoming and hospitable. They offered home baked cookies and lemonade as a special treat, as well as other snacks. They even had a welcome package with information about the surrounding area, coupons for dining options, and national park information. You could tell they had pride in their community and in their hotel. The rooms were clean and comfortable. We love the Dove products and the full-sized bottles. They are great for the planet and easy to use! Breakfast options were good and tasty (but I wish your gravy didn't have sausage in it since I'm a vegetarian). Oh, well. Breakfast was still good with other options. Our room was pretty close to the highway but it wasn't loud at all and the blackout curtains did their job perfectly well. We slept quite well. We would highly recommend this hotel!

Took 30 minutes to check in because the lady that was there had no idea what she was doing

We were pleasantly surprised by the staff who were friendly and knowledgeable about the area and by the room which was clean and roomy and comfortable and by the breakfast which was one of the best I hae experienced.