Ashar Tented Resort

入住時已經確認，我已經付過款了。但是辦理退房時，又要求我付款，當然我出示了已付款界面，對方拍照了。但是這樣的體驗不太友好。 6月3日早7點左右高爾夫球車的司機，是一位黑人，我想他問好，他卻全程黑臉，開得飛快，要開到大堂時，我們説是去停車場，（當然我上車時也説了去停車場），他把我們放下後極速離去。很粗魯。我想可能我們太早乘坐，讓他的一天不高興了！！但是回來時的司機非常友好！其他一切都很好。希望這些細節也配得上你們的價格。

On arrival we were directed to the waiting lounge just off reception, here if there are other guests checking in you get to hear lots of information on the resort, multiple times. We arrived at 1:30 after having confirmation of an early check in, we were met and was informed our room was not ready. Understanding that even though the early checkin had been approved it’s not always available. We were told to go for lunch and it would be ready in 30mins as they were just finishing off the cleaning… we were eventually taken to another room 118 after being told we were in 121(request room 110-118 as these do not directly face the cart path) at 3:45pm. We were never given the opportunity to put a room deposit like other guests, nor were we offered the free bikes. Not a great start. The room was spacious and had everything as expected, was clean and comfortable. Our doorbell was somehow connected to another villa so we were woken one night at 12:40am and then again at 06:00am the same morning… Breakfast was included within our booking and they had a good selection to cater for all tastes, staff were friendly and service was good (please note their are restricted number of tables outside) Food menus are ok but I found them to be restrictive (personal to me) we dined at saffron, and the restaurant at the main reception for lunch. Both Ok. The incredible pool is let down by the pool menu all pre made cold wraps and salad nothing hot available. We had quite a bit of wind on the last day and the sand storm was something else, nature at its best… although whilst driving back to reception a sheet of Perspex flew off the roof and smashed in to thankfully the top of the buggy. Overall : The location is incredible, such amazing views everywhere you look. Customer service and attention to detail just needs to be tightened. Would I go back, yes… my review is an honest review of my overall experience. It will only get better and I look forward to retuning at some point..

I came with my sister and my 3yo niece. styed there for four nights. everything was perfect. I highly recommend visiting saffron restaurant. Literally, the best place I have ever stayed at. the place was amazing, and the hospitality was unmatched.