Tài Khoản Khách
ngày 20 tháng 7 năm 2025
On arrival in to the lobby of the hotel on the 6th floor, you are greeted with the most amazing sea views. The bedrooms are on the lower floors, all facing the sea. The rooms are bright, clean and modern with plenty of space. What makes this hotel stand out, are the staff who work there. They are friendly and attentive from reception to the bar and restaurant staff, the cleaners and the whole entertainment team, not forgetting Jamil in the Spa who is a definite asset to the hotel. A special mention to Maz and Emri? who looked after my friend and I in the relaxation pool area, so so well. Professional and smiling, even when it was 42 degrees. Also a mention to all the staff at the beach bar and to the man who runs it. Thank you We had a few niggles when we arrived in that the air con was not working on and off for a few days but the maintenance men were extremely quick to respond I agree with some previous reviewers that the meals in the buffet were not always as hot as I would have liked but this did not spoil the experience. I don't eat meat but do eat fish and the restaurant staff were happy to help and explain. A special thank you to the young man who cooked and served the fresh pasta - he helped me most days with my non meat choices. The lifts go down to floor 2 which is where the adult relaxation pool is. It was uncrowded and not noisy and never had a problem getting a sun bed even at midday. There are about 5 steps up to access the pool area so not suitable if climbing them is an issue. The main pool is yet another floor down, accessed by yet more steps with no lift access so something to be aware of if stairs are an issue. Lastly, I would like to give special thanks to the Manager of the hotel, the Guest Relations team and Huseyin the TUI rep. My friend needed hospital treatment whilst we were there and their help and support was invaluable to us both. Their care was a credit to their beautiful hotel. THANK YOU. I would definitely return to this hotel, for a relaxing break with the best staff possible.
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