Tài Khoản Khách
ngày 7 tháng 7 năm 2023
PLEASE READ THIS ENTIRE MESSAGE IT'S VERY IMPORTANT! Lovely owner who got you anything extra you were needing. When we looked at which places would be the best to stay in Kaitaia we came across this one. When we arrived and walked into our room I noticed several off-putting things. The cleaners had not done their job well at all because the place stank, crumbs were left on the table, and we didn't even have enough towels, hand towels, and face cloths. We also didn't even have any hand soaps or complimentary toiletries as listed on the website. We only were given one roll of toilet paper for 3 people in a room that sleeps 5 people. I found the bath mat was just lying on the bottom of the shower and a used towel hanging behind the door which is disgusting. There were two mirrors just randomly not attached to the wall and in the cupboard not sure why this is. The photos on the website don't add up to at all what you get. The website says you get a radio and an alarm clock however these aren't included as well as complimentary toiletries like already discussed above. A few other things were there was no information and welcome letter and how to use the stove. One of the doors was half painted and there were marks in the side table drawers and crumbs in there also. Overall I think the cleaners of the place have no idea what they are doing and do not deserve to be paid for doing their job.
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