Elounda Beach Hotel & Villas, a Member of the Leading Hotels of the World

Just home from an unforgettable week at Elounda Beach Hotel - honestly one of the best places we’ve ever stayed. Breakfast was unreal - we were excited for it every morning. The rooms had everything you’d need and the views over Elounda Bay were absolutely stunning. There are four different restaurants at the hotel so we had something new every night - loads of variety and everything we tried was delicious. The town is just a short walk away too - a really cute little fishing village with proper Greek vibes and great food. The beach was a dream. The sunbeds were super comfy and every morning someone came straight over to set up covers, give us fresh towels and a cold bottle of water - such a nice touch. But what really made the trip was the staff. They were honestly amazing - so friendly, helpful, and just lovely to be around. The only small issue we had was the air con in our room not working properly, but as soon as we told them, they had someone up to sort it straight away. Can’t recommend this place enough – already looking forward to next year!

We have just returned from a week at this hotel. From the moment we arrived we weee made to feel welcomed. The staff are all so friendly, polite & above all professional. They obviously take pride in their work. Our room was in the spa building and had a fantastic sea view. Although the rooms are perhaps a little dated for some they are spotlessly clean and the furnishings are of good quality. Our room was cleaned twice daily. The towels & linens were very good. It was lovely to have a bottle of wine & fresh fruit on arrival. We were booked in on a bed & breakfast basis. Breaksfast is of good quality and there is plenty to suit all tastes/dietary requirements. Again the staff were all excellent. The pool area was spotlessly clean and there are plenty of comfortable sun beds.A special mention must go to Georgia who brought drinks/snacks to us when we were poolside. She is a star… nothing was too much trouble and it really was service with a smile. The location of the hotel is simply stunning, the gardens are well cared for and so beautiful. The private beach is lovely and we definitely recommend the beach side bar. We did not use the restaurants on site for evening meals but we were assured by other guests that all of them are excellent. We were in Elounda last September at the Elounda Palace and this time wanted to sample the local cuisine in the town. There are ample places to eat and we had some of the best fish we’ve ever tasted. The customer experience team were most helpful during our stay and booked taxis for us into Elounda & Plaka. A special thanks to Joanna from the team who was most helpful and also for arranging a later checkout for us. We want to thank the whole Elounda Beach team for making our stay with you so special. We had the best, comfortable and totally relaxing holiday! Front start to finish it was fabulous xx

My initial cancellation request was sent on Monday, July 7 at 09:03 CET. The refund initiation was processed on Saturday, July 12 at 14:30 CET+1. This internal processing gap felt significant (6 days) especially based on industry benchmarks like Deloitte's 2024 Hospitality Report, which indicates an average of 2 business days for luxury hotels. Additionally, having to follow up for updates felt inconsiderate of my time as a customer—at this luxury level, I expected a more seamless experience with proactive communication. This was compounded by aspects such as the preferential tariffs for recurring customers, which I had trusted would remain aligned with the resort's historical discount policy. The later benchmark of our early 2025 booking to online published rates at the end of June 2025 was deeply disappointing and was ultimately the driver for our cancellation. I hope this feedback helps the resort improve experience for future guests.

What a great Location..! What a great property to stay..! Excellent and friendly staff, upscale services. A great choice of restaurants with excellent food choices. Award winning Dionysus Restaurant. The rooms in a upscale status , with great fac;initieswith great vies to the sea. I fully recommend for those they wish to have an unforgettable stay..! Veghera Bar…Unique Bar in the world…! Simply great.

This is the most amazing property on a magnificent beach. Large rooms, beautiful surroundings and proximity. The breakfast was very good. Cleanliness was impeccable. However, it is the staff that make the resort a five star. The staff especially the front desk were not attentive and plain ignorant. I came back from an excursion feeling extremely over heated. I came to the front desk and requested a bottle of water and a bucket of ice to the room. After waiting in the room for over half hour I left and headed to the store on property to purchase water and ice. Upon my return, I discovered ice but no water in the room. Extremely disappointing service.

As returning guests of many years Elounda Beach never fails to impress us.There are too many wonderful staff members to mention by name they anticipate our every need, nothing is too much trouble. We are on holiday from the minute we arrive in the tranquil setting thank you to everyone for making a much needed holiday so special. Food and drinks quality and service excellent as always Just one disappointment this year was the absence of the experienced,friendly and helpful team of Nikos and Panos who had looked after the beach loungers for so many years,hopefully the new team will grow into their role given time and guidance. This aside we are already looking forward to our next trip.