SarahBB19
ngày 3 tháng 10 năm 2024
We have just returned from the most magical family holiday at Domes of Elounda, my only complaint …. 7 days just wasn’t enough. We were very kindly upgraded to a family 1-bedroom suite which was perfect, we had an incredible hot tub (a new one apparently), large living space, bedroom and a huge bathroom with a bath and walk in shower. There was plenty of hanging space and drawers (usually an issue now we are a family of 3) and lots of doors/ windows for extra light. The perfect family room. Every member of staff in the buffet restaurant and operating the club cars were exceptional, they really are the jewel in the crown and remember every single guest and their requirements. I was apprehensive dining at the hotel, as my daughter has food allergies and we’ve previously had a negative experience at another 5* hotel in Greece who didn’t take allergies seriously, however the staff went above and beyond every single day which put my mind at ease, a special shout out to the restaurant manager of Tholos who did everything she could to assist. The family swimming pool, blend restaurant and core are all on the opposite side of the resort to reception, which means we had to use the club cars a lot, had I realised that staying in a residence room would have meant being on the core side of the resort, I would have probably upgraded for convenience. Definitely something we will consider for our next stay. We visited the beach one afternoon and had the most fabulous service, great food and a relaxing time on the VERY comfortable sun loungers. The hotel has made use of every single area of the beach, which makes us feel cosy and relaxing. The family pool is huge and was virtually empty every day, however I suspect that’s due to the inviting beach, private pool rooms and the FREEZING temperature of the pool. I was surprised how cold the water temperature was compared to other comparable hotels on the island, a few degrees warmer would have made for a very different experience. Our dining experience was pretty good across the resort, however core was the highlight. The portions are generous and the food exceptional, there was something for everyone and we never left hungry. The staff here were attentive, knowledgable and seemed genuinely happy, which made for a positive experience all around. Overall this resort was 9/10, the only things that have stopped me giving a 10 are: the pool temperature, proximity of family rooms to family pool, limited dining options. Would we visit again? YES, I am already looking into rebooking for next year.
Dịch