Hermes Hotel

The hotel is in a good location in Agios Nikolaos. Shopping, restaurants and cafes are all around the corner. A bit tough to get here with a car though, neither Google maps and Waze couldn’t give a good route to the hotel street. We arrived with a different route every day. Parking is also a bit problematic if you arrive after 5 pm. Hotel itself - breakfast was nice with good bacon, eggs and some different food every day. Fruits and Greek joghurt were our favourite. Dinner is not as tasty and delicious as eating in a Cretan restaurant, but everyone will find themselves something they like, because the menu is different every day. Staff is very friendly and helpful, they were always wearing a mask due to covid regulations, so couldn’t see too many smiles. The rooms are truly a bit outdated but everything is in place - fridge, AC etc. The sunrise from sea view room was amazing - not sure when was the last time I saw such a beatiful sunrise. The rooms were pretty quiet, sounds from the street wont’ reach the room due to a good door between the room and balkony. Everything was clean. The hotel has a very nice pool with plenty of room to sunbathe. The only big problem with the pool and sun were the sunbeds - but I can only blame the people. Although reserving sunbeds was not allowed, some people brought their towels to reserve the beds, but did not come to the pool for another 1-3 hours. So the view of empty sunbeds with towels on them was very frequent and because of that plenty of people had to sunbathe on the floor or in a normal chair. The beach around the street from the hotel - this one is man made and there is no big difference between the pool and the sea. The beach has a lot of rocks if you want to swim. To truly experience a beach, go to Voulisma.

We booked for 7 nights in this hotel in Agios Nikolaos. The location is perfect by the sea coast, there is lovely blue flag beach right next to the hotel. Breakfast is nice with high variety of food, service excellent and the hotel staff- always kind and helpful. We have double sea view room on the 7-th floor, over the pull and the bar, but it turns out that it can be quite noise at night. If you want more quite room you should mention your preference.

Located in the heart of Agios Nikolaos town, just next to the beach. Clean place, unbelievable breakfast, gentle personnel. They have made an extreme make over renovation. There is little place to park.

Review wrote by Andrea & Gary from Manchester. Stayed September 20th to 1st October. Massive congratulations to the hotel manager Antonis and all the team for creating a hotel with a fabulous atmosphere, You come as a stranger and leave as a friend. Special mention to Koula and Artela for providing us with pool side snacks, drinks and laughs, you are great ladies and i wish you well. To Eleni and all the restaurant staff for simply the best food, always lots of choice, very tasty and much appreciated. To Jack the entertainment manager, we had so much fun stretching by the pool and water gymnastics!!! we have never laughed so much. I wish you every success in the future. This has been one of our best holiday experiences ever, your passion to keep your guests happy shines through. Met some great people. Really hope the new buyers take all these reviews into account, and it will be reflected when it re opens. Thanks to each and everyone of the staff. YAMAS. Xx

Fantastic stay, had planned for over a year to take our two children for a great holiday before exams and university etc so wanted everything to be right. Not disappointed, the Hotel was spacious and Staff were very friendly. Food was out of this world and a great location over looking the Sea and 5 mins walk into Agios Nikolaos. Great Gym and also tried out the Spa. Would definitely recommend and go again. Thank you all at Hotel Hermes and Jack (activities coordinator) for making our family holiday so memorable. Debbie, Malcolm, Harriet and Tara

The staff as always make this hotel. Thank you to them for the many years of faithful service to the guests and many management operators/owners. The time has come for a complete renovation which is badly needed - but only in the rooms in my opinion. The public areas (reception, bar, pool, restaurant) are superior to a number of hotels passing themselves off as 5* Hotels, and of course the staff are always smart and provide a great service. Good luck to everyone for the future!

Visited middle of September for a 1 week. Transfer from airport to hotel took over 1 hour + 1 hour sat on coach waiting for someone! By the time we arrived we had missed the all inclusive but found dried up sandwiches and soft crisps in our room. After that things did improve, although the rooms need updating they were fine, in the morning we did ask for a kettle, a mattress topper and extra pillows which were all sent to the room by the time we went back later in the day. Cooked breakfast was always cold but plenty of other things to choose from, lunches either at the pool or in the restaurant were very good as were the evening meals. Low key entertainment throughout both day and evening which suited us fine, good strength drinks🍷 Swimming pool was freezing, the sea was definitely warmer. Lovely to be able to walk into town which had a good selection of shops to browse and plenty of bars and restaurants to be able to sit and people watch. Very much enjoyed a relaxing week in the sunshine ☀️

Very well situated with an amazing view to the sea. The room was very nice and cozy. Excellent food and attentive service. I felt just like home. I definitely recommend it! Hope I can come back soon. Thank you for this beautiful experience.

I stayed in the hotel for two weeks. It is located just in front of the sea, the city centre is really close if you want to shop or if you simply want to go for a drink. If you stay in the hotel you can enjoy many activities such as aquagym, stretching, cooking lessons and different theme parties in the evening thanks to Jack, an amazing animator !