Paraiso del Sol y Paradero

We stayed in apartment 14a. Ground floor studio apartment. No air con, no fans, very dated, patio doors barely locked. When cleaners had been in, the patio door wasn't closed properly by them. When arrived door was half open. Mid stay, when we were asleep, about 5am we woke up to a stranger in our room. We believe they entered through the patio door, and we saw them run out of the front door and out of a gate of the complex. They knew where to go. They stole 2 mobile phones, a tablet, money, ear buds, a passport and a rucksack with some pool things in. Reception and security staff were apologetic, but didn't offer to investigate or check any CCTV footage. We had to ask to move to another apartment, they did offer us half board. Apartment we were put in was just as dated. Having tried the breakfast, which was average at best, we ended up moving to a hotel instead. Even when we checked out early, no reason was asked why or any refund offered. I've read other people in recent months have had things stolen from these apartments. Not a safe place at all sadly.

The photos they show are NOT like that in real life, its not pretty hotel rooms they dont look like that at all. The showers are dirty, floors are dirty. Bed's are hard as a rock, horrible view, balcony is dirty. Its bugs everywhere and spiders. You get what you pay for…… not recomended👍

After reading some of the reviews I was dreading how bad it would be & was already looking at other hotels incase I had to move! It was much better than expected & good if you are happy with basic & dated. Large group of us stayed end Oct/Nov for a week with 7 rooms spread out around the complex. Not one room was cockroach/bug infested! Most of us experienced a couple of small cockroaches in the rooms but they weren’t big enough to stress me out (I am petrified of them!). A few tiny ants if we left any crumbs etc in kitchen but just clean up & put rubbish in bin! Rooms are very dated & a bit rough around the edges (see pics), but it’s all very clean. Towels change every 2 days & sheets changed once during the week. Our patio door had a security chain & a bolt so it was secure. Security guards do regular walk around during the night. I didn’t like the slatted windows in bathroom & above door but we just closed them when we got there. I did tape up a vent near the bed to stop me stressing about bugs getting in!!! Beds comfy but you may want to ask for extra pillow. No a/c but you can hire a fan.you can also get a safe for €15 (1 week) plus €10 deposit. Bathroom is ok, shower powerful but in middle of bath so not much room. The room has everything you expect but is just dated. Everywhere was very clean. All staff were friendly & helpful. Only person not particularly helpful & I found him quite rude, was life guard. Some people skills may help !! Breakfast was again basic but usual cooked, fruit, breads, cereals, meat & cheese options. Good hot drinks machine &plenty of juice. The pool is clean & depth clearly marked. There is also a small toddler pool. A good space for sunbeds but you can’t get them until 9am & if you leave it unattended for more than an hour, your towels will be removed. There was a little bit of sunbed wars but we were a huge group! Pool Bar is open in daytime & serves good snacks, closes at 5pm though. Would have been good to have it open later as there was nowhere in hotel to go for a beer before heading out. 2 good supermarkets, tourist shop, excellent Indian & a Chinese restaurant within 2 mins walk. Beach is less than 10 min walk away, sunbeds €6 each with parasol. It does get busy though & we couldn’t get beds one day (1030 am) but bought blanket & led on sand. Sea was a bit rough when we were there but not too cold! Plenty of bars, restaurants, shops within 10mins. Recommend Greek Corner, The Castle & the Indian next to hotel. Costa Adeja is a 20 min walk - calmer sea, inflatables for kids. Los Cristianos 10 min taxi. Airport was 25 min taxi €35 Overall, clean, dated & basic but definitely ok as a base for a week.

What a dive,!! I honestly have been struggling since we returned to find the words to rate this place. I've learnt from my mistake. I could kick myself for not paying attention to the bad reviews. 1st day the taps fell from the bath causing it to flood,to which I slipped backwards hitting my head on the bath and causing bruises to my back.cock roaches galore, a bloody lizard in my luggage 😂 **** central, patio door well 😂 I had to use both arms to pull it open. single beds. We basically just slept here and was up and out early doors. I can't even say the staff are nice , security guard needs a personality transplant . Honestly spend a bit more people ,

I will start off with the bad and end it positively, this place is definitely in need of some TLC and its a good job the lifeguard wasn't needed as he was way to busy doing other things. We came here from the 12th-19th October, and knew we weren't expecting 4-5 star but we have been so many places before where we have been pleasantly shocked etc. We entered the room which seemed to be a time warp to the 1970's, the newest thing in the room was the TV. The bathroom always had the drain smell on it, with flies coming out of the sink plug hole, and the windows were slates of glass which you could usually shut, but ours were rusty and were unable to close, so people from the hotel across the street could see you shower if they spotted it. The force of the shower was good but we had to angle ourselves in the shower to not be seen. The mattresses were very comfortable and the pillows, but the bed frames were old, and needed replacing, where bits of it were coming apart. The balcony was clean and we had no problems with any cockroaches etc. The kitchen again was dated - but had all the utensils, cups & glasses you need. Because of the breeze coming through the patio, we did not need a fan but we would not pay 20 euros - 10 deposit and 10 to give to them, as the fans were also very small. Now to the hotel area, which had two pools, the pool closest to us in our section of hotel, we did not visit, toilets for that pool were disgusting and no lifeguard there at all and it seems people who lived in the apartments used that pool. The pool area of the main hotel complex was clean but tiles needed replacing. For the first couple of days the lifeguard was very good, helping kids with floats, helping people with moving parasols and making sure the pool was clean and tidy, the last 3 days, he would of been better on the telephones for the hotel, as he was on his phone constantly, or going to the bar to speak to other staff. He was only interested if you were a female when he gawped at them or offered to take photos for them at the pool. Now to the good points - It is a good walking distance to the restaurants/bars and has a supermarket close by which was very cheap. The staff other than that one lifeguard were excellent, the pool bar staff and reception were fantastic and accommodating, we asked for extra pillows and they gave us some, helped with booking a taxi and also recommendations for food. The Pool Bar had excellent choice of drinks and food. the food was very nice for lunches and drinks were cheap. I also did like that at the pool, they provided tables. The staff at reception were very helpful and were happy to help, as we had seen previous comments we were worried about booking our taxi but all the staff knew about it and was really good. I did see previous reviews about bed changing, towels etc, we had no problem with it at all, they replaced everything after every two days and rooms were cleaned. There was no complaints there.

We stayed in this hotel from the 12th to the 19th of October 2024.  I will start by saying, the staff are fantastic. Very polite and can't do enough for you. Unfortunately, this does not stretch to one of the lifeguards that was on duty the later end of the week, who spent most of his time shouting across the pool to other staff, and speaking (shouting) on facetime to someone multiple times a day. Probably every 30 minutes. He got on my nerves, and other peoples nerves at the pool too.  The pool bar is fab! Very reasonably priced, and great selection for a lunch around the pool. Plenty of loungers for everyone too. And quite comfortable. But, the pool is in desperate need of tlc. A good clean and replacement of tiles would be great.  The grounds are lovely and very well tended to. We saw groundsmen working most days as well as cleaners cleaning out rooms. Again, the staff are great- cannot fault them.  The room: unfortunately, we were put in the block at the far end. We had to leave the main hotel complex to get to our apartment which I didn't like. I didn't feel very safe the first couple of nights, but came around to being outside of the main area. Personally next time, I'd like to be in the main area.  The room is very dingy, and in need of updating immediately. The floors have seen better days, and the bathroom needs a full gut out, it's quite disgusting. Clean, but very shabby. There was also flies coming in through the sink that absolutely stunk. The whole area seems to smell of bad drains.  The windows would not shut in the bathroom either. The bathroom door also didn't close/open without force, so no way of blocking out the sound from the street outside without forcing the door and waking my sleeping partner if I needed the loo at night.  One of the reasons why I didn't feel safe was because of the front door. It could easily be kicked in if someone really wanted to, we could also see daylight through the middle of the door.  Other than those points, the room was comfortable. Beds were comfortable and sheets were cleaned every three days.  The area: it's very central, great supermarket that's very reasonably priced. Close to local restaurants and bars. We have stayed in central Costa Adeje last year, and have discovered that we are not suited to the Playas area. We are a couple in our 30's who no longer want to party into the early hours. If you are the same, I wouldn't really recommend the area.  We have had a lovely trip despite some bad point, the hotel was good. It wasn't great, but we enjoyed.  I think if we had gotten a room in the main hotel complex, the experience could've been better.  I don't think the hotel gives as much attention to the back apartment blocks as they have done with the main ones.  I have added the photos so that the staff can be aware of what needs sorting. 👌🏼