Keigetsu Nicchoan

I'm looking forward to coming back! The inn is very accommodating and relaxing. The Onsen water feels nice and they have private Onsen rooms available for booking if you're shy like me. The food was very filling and tasty. Our room had a tea setup, a massage chair, a mini fridge and even little details, like a bottle opener, that I really appreciated. The view from my room was of the town and a mountainside. It was lovely in the morning to watch the clouds on the mountainside disperse as the sun heated things up. Regarding the staff, they were very kind and hospitable. My group got lost and missed our bus when heading to Hirugami and the hotel helped us get there safely by coordinating a pick up. Our hostess spoke basic English and we were able to communicate with the other staff with a translator app on our phones.

旅館の足袋をはいて敷いてあった布団につまづいて転んで襖に穴を空けたのは 一方的に客が悪いとの旅館の対応。 "大丈夫ですか？"の一言も無く、逆ギレ。 去年の対応が良かったのでこれからも常宿にしようと思っていたのでがっかり。 10センチ程度の襖の穴代22000円請求され、納得できないが仕方がない。 部屋のカーテンはカビ臭く、おまけにかめ虫がいた。 壁紙にもクッキリ細長い汚れが。 まずは部屋をきちんと整えて客を迎えて欲しい。 もう二度と泊まりたくない宿です。