Hotel Club del Sol Acapulco by NG Hoteles

Las instalaciones, son recomendables respecto al precio, aunque el servicio pudiera mejorar. Ya que al momento de realizar el check in complicaron demasiado el ingreso a las instalaciones, aún ya contando con una reservación anticipada.

Muy buena atención por parte del personal, lugar super tranquilo

I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,

Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency.

Don’t stay here. The pictures of the property are from when it was first built. It reminded me of Cuba. Paint peeling, black mold in the showers and swimming pools. The air conditioning didn’t not work in our room so they gave us another room and the AC didn’t work there either. No drinks or food allowed in the pool area, limited food at the one restaurant. Cigarette burns in the furniture. The air intake vents were covered in dust so you basically breath that in. It literally looks like a Third World country hotel. They only redeeming thing is that the staff was nice. Not very accommodating but nice.

They charged me 45 extra dollars for my kids, even though room was same rate on ******* for 4. When an ******* rep tried to contact property they refused to answer the phone and said they couldn't check emails. The room was hot and air barely worked. The pillow cases smelled like mildew. The pool looked really dirty, no iron, dirty towels