Acacia Ridge Hotel

Very nice and accommodating staff.

Our room was very different to all those on the photos. The outside of the hotel definitely is a little tired, noticed a few broken windows which made us question the safety of the area. That said, everything was quiet and no issues occurred.

Bad even by pub standards. Late arrival probably didn't help but the complete lack of interest from the staff started things badly and it went down hill from there. Room was hidden around the back and turned out to be down a locked hallway, nothing at all like the pictures on line. Obvious converted storeroom with no windows and a tiny tv with no means of operating it. the lack of windows was probably a blessing given the view outside was a rubbish storage area. The room itself was badly stained but reasonably clean bathroom. The outside really let the place down, filthy and damaged exterior overlooking a rubbish storage area. tried talking to staff but they were not interested in motel side of business at all. We had booked 4 nights but checked out after 1 seeking a refund for the remaining nights which was of course refused. It is possible the front rooms may have been to a better standard but we were not offered any choices. Staff attitude was basically "take it or leave it, we don't care".