Monina May A
ngày 2 tháng 10 năm 2024
Our recent stay at Rixos was, without a doubt, the best staycation we’ve had in the UAE. The entire experience was made exceptional by the incredibly friendly and accommodating staff, who consistently went above and beyond to ensure our comfort and enjoyment. Dining Experience: • Turquoise Buffet: We thoroughly enjoyed our meals at the Turquoise buffet. The food selection was impressive, and the quality was outstanding, particularly the grilled meat, which was simply the best. The desserts were also a highlight, with the macarons and eclairs being our favorites. However, it’s worth noting that these popular desserts tend to run out quickly, and unfortunately, they are not refilled, which was a bit disappointing. • Aja Restaurant - Teppanyaki Night: Our second dinner at the hotel was at Aja Restaurant for Teppanyaki night. The California maki and scallops were delicious, but the rest of the menu items didn’t stand out, making the additional cost somewhat questionable. That said, the staff’s willingness to accommodate our son with chicken teriyaki, even though it wasn’t on the set menu, was greatly appreciated. Kid-Friendly Amenities: The hotel’s Kid’s Club is exceptional. It’s well-organized, and the staff are engaging, friendly, and playful with the children. Our son had an amazing time, especially at the waterpark, which he absolutely loved. Staff and Service: The positive vibe throughout the hotel is undoubtedly due to the fantastic staff. From the receptionists and F&B staff to the housekeeping, lifeguards, and security, everyone was genuinely nice and helpful. Special thanks to: • Rohit and Benj (Reception) - For being attentive and ensuring a smooth check-in and check-out process. • Ali (Highlights Bar) - For his friendly service and attentiveness. • Ezequiel - For his assistance with our luggage and the thoughtful gesture of calling valet ahead of time. • Vergel (Housekeeping) - For the delightful towel animals, which our son adored. Final Thoughts: Rixos offers a top-notch experience that is worth every penny and more. We left with wonderful memories and can’t wait to return. A big thank you to everyone at Rixos for making our stay truly special!
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