Tài Khoản Khách
ngày 7 tháng 10 năm 2024
I am writing to share my experience from our recent stay at the Rixos this weekend. From the moment we arrived, it was evident that the Rixos commitment to customer service is exceptional. I would like to specifically commend Ezz Sayed, our assigned butler, whose attention to detail and dedication truly enhanced our experience. Enid was not only professional but also warm and engaging, making us feel welcome and valued throughout our stay. He ensured that all our needs were met promptly, from arranging dining reservations to providing insightful recommendations about the facilities. His proactive approach and willingness to go above and beyond left a lasting impression on us. Overall, our time at Rixos was memorable, and we appreciate the efforts of your team, particularly Ezz Sayed exemplary service. We look forward to our next visit and will certainly recommend Rixos to friends and family.
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