Conrad Abu Dhabi Etihad Towers

Excellent service Excellent staff behavior Excellent property cleanliness Excellent food Excellent premises Want to thanks Mandeep and Ching for helping me

Great view from bed and from the bath tub. Can see the presidential palace. It’s great to see the sunset in the room. Nice and quick reception. Early check in which is very helpful. Good selection of restaurants and the dishes are not over-priced. Very friendly staff. Free visit to the 300m observation deck.

What a memorable stay! Our family stayed from 13-15 Feb. It was our first stay at Conrad Abu Dhabi Etihad Towers and everything surpassed our expectation. We were greeted with a welcoming drink while we were getting checked in. Next thing we know was we got an upgrade to a family suite on 17th floor, with a huge living room and open kitchen. It was late night when we checked-in, so it was until the next morning that we got jaw dropped by the stunning sea view from our room. Equipment in the room is premium, large screen TV, BOSE sound bar, coffee capsule machine, to list a few. And in the kitchen you could have all the utensils and tools needed to cook a dinner or even bake a cake. The room was generously stocked with bottled water, tea bags and coffee capsules. One thing I could not understand was that they provided travel-sized bottles of shampoo and body lotion in our bathrooms but no body wash. We had brought it with us so it was not a problem. However if the room had fixed pumping bottles of body cleansing and skincare, it would be more environmental friendly as well as providing convenience for guests. All staff we met were always pleasant, efficient and helpful. In our first morning, the breakfast restaurant was so full that the line queuing to get in was becoming long. Staff immediately arranged guests to sit at the restaurant next to it. As soon as we got our table, we got served. We were impressed by how nice and smooth things were handled by the team. Breakfast offered a wide range of food choices, from pastries to Asian noodles, from Indian curry to Lebanese cold mezz. I couldn't remember one that was not delicious. For me, make-to-order fresh juice station was the highlight. You can choose your fruit combination and staff get your drink ready within seconds! And don't miss out Observation Deck at 300! It was just steps away from the hotel. And it's free for hotel guest! You can get a 360 degree view of Abu Dhabi from 72th floor up high. The floor to ceiling spotless windows allow you to take great pictures. Please don't to be mistaken, windows in the hotel room are very clear, just not comparable to the Observation Deck. If there is a second time I travel to Abu Dhabi, Conrad Abu Dhabi Etihad Towers would definitely be my choice of stay. Conrad team, keep up the nice work!

The Hotel is very modern and clean. Breakfast selection is huge and the staff is very engaged to stock it and bring coffee etc.

Great location, spacious room with great ocean view, free access to the observation deck - the highest point of Abu Dhabi, private beach. The front staff Luke is super helpful, thank you.

Excellent hotel in Abu Dhabi , highly recommended , clean , spacious and beat customer service, from the time you check in until check out, Luke in receptionist provide world class service and information, House heeping , concierge also work as a team to give their best, thank you to make our stay a pleasant stay , we will cone back!!!!!!!

Hotel Serenity is more than just a place to stay – it's an experience that will leave you feeling refreshed, rejuvenated, and reluctant to leave. Whether you're seeking a romantic getaway, a family vacation, or a solo retreat, this hotel is sure to exceed your expectations in every way possible. Highly recommended for those who appreciate the finer things in life.

The establishment boasts an exceptional geographical positioning, complemented by the presence of a lavish hotel. Among its notable features are the exquisite pools, exuding beauty and providing an ideal setting for relaxation and leisure. Furthermore, the accommodation offers elegantly appointed rooms, ensuring optimal comfort and tranquility for guests.

Amazing service and facilities. Staff were very friendly and helpful. Room is clean.