On arrival, the main car park was full so had to go in the alternative which wasn't immediately obvious to find.
Checked into the hotel and went to the room. The reception area looks nice, but the room was awful. Really dirty, including bed sheets, pillows, carpets, walls, bathroom, lamp shades. The kettle looked like a health hazard.
The room itself had no toiletries so I went to ask at Reception who (after 10 mins of searching) told me she couldn't find any either, so that was that!
The breakfast was okay but not brilliant. The dining room is very dated and the staff weren't attentive - they stood in the corner on their phones and talking.
I travel a lot with work and am away on business most weeks - this is probably one of the worst hotels I've stayed in.
Dịch