The Angel Hotel

Wow, this is an absolutely beautiful boutique hotel with outstanding staff! We visited for my wife’s birthday and absolutely loved it. We had our teenage daughter with us (14) and the hotel came up with a great solution - two bedrooms set inside one lockable door. Our rooms were stunning and so cosy. I have to praise in particular Natalia on the front desk - and Patrick, Alex and Sonu in the restaurant. Their consistent care, attention to detail and warmth was genuine. You can’t train that, it’s about getting the right people.. We had the Afternoon Tea. It is absolutely legendary and the best Afternoon Tea I have ever tasted - even better than any I have had in London. Most Afternoon Teas focus too much on the sweet. One of the special elements with this one is it is a much better balance between savoury and sweet to make it a proper meal. You can easily have it early as a lunch if you want to (starts from 1pm). There were many surprises and everything was utter perfection - so fresh. The room in which it is served is not too large and not too quiet - just a relaxing buzz and the tables are well spaced from each other. Sometimes it’s the little things that make the difference. I ordered an Americano and they brought a double espresso with enough hot water for me to make it as strong as I liked. I was impressed The public areas are so varied with something for everyone. The decor is high end but retains the character of this beautiful building. It feels smart, individual, warm, homely - everything you would want in a hotel. Everywhere is beautifully clean and maintained in a way that does not intrude on your stay. Abergavenny itself is a charming town with a warm and friendly local community. We were lucky enough to visit when the Steam Rally was on and it was a highlight of our visit - like the sort of traditional fair that used to be in years gone by, and which you can’t really get in the London region anymore. So relaxing. There is lots to do in the local area and it is a great base for exploring South Wales if you have a car. The hotel has a small car park on site so best to book in advance. If I could improve one thing about the hotel it would only be to boost the WiFi as we didn’t have any in our bedroom whereas in my daughter’s room it was fine. The WiFi downstairs in the hotel works well. It’s a minor point and did not impact our stay. Thank you to all the team at the Angel for giving us probably the best hotel experience of our life and for making my wife’s birthday so special. You are all a class act and you should feel very proud of the great work you are doing.

We stayed here for a couple of nights whilst coming down to visit the Walnut Tree. The quality of the food and service offered at The Angel was first class and really made the trip for us. Exceeded our expectations in every respect. All the staff at the hotel engaged with us and presented the business as a truly customer-centric organisation. Their attention to detail and focus on us as customers and guests was exceptional. Thank you. The food offering was seasonal, local and beautifully prepared and presented. I’m a wheelchair user and my needs were met by the hotel team. The staff here fully deserve this glowing review. 👏👏👏👏👏👏

The food and service here is excellent! The training the waiters and waitresses must have had here, is outstanding. Every guest there, is treated with the upmost curtesy - service out of a text book. Food is always good- not Michelin star but far far better than any pub grub and actually good value for good quality food. Always spotless here too! Thank you again- never disappoints.

Worst service and food ever- would not recommend .food was terrible service was awful however the Argentine lady saved the day. Many thanks Howe er we will not be returning. Very dissatisfied with a place that used to be fantastic . I certainly would not come here again - until they get a new chef.

Great food good variety extensive selection of teas and coffees. There is also Champagne, Presco etc. The service is excellent. Cleanliness and detail spot on. All customers made to feel welcome. Looking forward to our next visit and would definitely recommend.

Called for lunch. Very ordinary/poor quality. Battered cod was without taste and just a frozen piece of fish. Chicken pie no better with Mac Donald style chips. Service was acceptable with friendly staff. We used to be regular customers but standards have clearly fallen.