Aberdeen (Anderson Drive)

Asked to book breakfast for 10:30, told that was fine just head down at that time , Paid for the breakfast and headed down to 5 staff all eating from the buffet and telling me breakfast was shut now and no refunds. beyond annoyed paid £20 for buffet breakfast had a 4 hour drive after couldn’t even provide us a drink joke about this branch

Great stay, very clean and quiet hotel. Tasty fresh breakfast, the bathroom was clean and the shower was especially good

My husband was in hospital getting massive heart surgery and as the hotel was within walking distance of the hospital I chose this accommodation. I’m disabled and walk using sticks or a rollator walker. On the first night I slipped in the bath getting out of the shower and hurt my head and leg. Marcelina, Maryna and MariJa went over and above with their duties looking after me and making sure I was well looked after. Offered to help me dress etc if I were in too much pain to just ring the red buzzer and they would rescue me. They inquired every time they saw me to make sure I was alright and asked for my husbands progress. When things weren’t going well for him they were a listening ear and gave me tissues to wipe the tears. They appreciated that the extra costs of the taxis I needed due to my sore leg were eating away at my finances and gave me free breakfasts daily and a food bag on the day I was too ill to go to the hospital to see my husband. They changed my booking details so I could stay in the same room throughout my stay. They were amazing nothing was a problem and their kindness at a very stressful time will never be forgotten by me. Thank you for looking after me so well in this very stressful time.

I usually love premier inn hotels and have little or no complaints. Bedding, beds and mattresses are second to none for comfort and the rooms are scrupulously clean. I have enjoyed many a stay here. However, my most recent stay was ruined by the sweltering temperature of the room. I woke up in the small hours to find the room horrifically warm. The temperature showed as being 23-25 for the rest of the night which is far too hot to allow one to sleep. The window was open as far as it would go but couldn’t really go very far towards improving the situation. Despite following the apparently simple instructions the heating would not be turned off. The instructions themselves were so simple that it was impossible to do it wrong. It just kept resetting itself back up from where i was leaving it. In short, my partner and I had a miserable night and left feeling ill and exhausted. Disappointing to say the least .

As usual all was good. Bed comfy, room clean. Had all the required facilities. Decent breakfast. Polite friendly staff. Always like Premier Inn. Location was right for us, as near crematorium and we were attending a funeral. Would prefer a walk in shower.

My stay was purely down to conveneince and price. However in the future should I need accommodation again in Aberdeen, it will be my go to place. We arrived early evening and were met at reception by a lovely lady. She was welcoming, informative and actually provided us with a room larger than what I had reserved which is always a treat. We paid for continental breakfast and that met our needs. Fruit juice, yogurts, cereal and a fully functioning coffee machine. Obviously it goes without say8ng tje bed was very comfortable. My mothers first stay at a premier inn and now she is planning our next adventure but instead of paying a fortune for a fancy hotel, she wants to opt for premier inn as it has everything you need without inflated prices.