Tài Khoản Khách
ngày 18 tháng 5 năm 2025
Where to start there were so many pluses for our stay. We arrived at the Coast in the later afternoon after a medical appointment and procedure for my back in Vancouver. We had no reservation and I was worried a room would not be available. Del at the front desk was just amazing. She not only found us a beautiful room but we got a great rate as well. I was so tired from my appointment and travel and just wanted to rest. Del was so understanding, caring and compassionate about our situation. I felt truly valued as a person and guest. Del went above and beyond to accommodate our needs. The room was more than we had hoped for. It was spacious and quiet (there was absolutely no noise during our stay) it felt as though we were in a second home. The room was spotless, with beautiful decor and the most comfortable bed I have ever slept in at a Hotel (and I have traveled extensively). The bedding was beautiful and soft with super comfy pillows. Everything was very clean and smelled fresh. There was a full sized desk and couch for reading or watching TV in the living are and a lot of lighting including reading lamps. The bathroom was spotless with a very spacious countertop. There was a tub/shower combo with amazing hot water and tons of water pressure. A kitchen and dining area with Starbucks coffee a full sized fridge and dishes. We ate our meals at the dining table in total peace and quiet. There was a thunderstorm while we were there, we opened the windows and listened to the pouring rain which was very soothing. Housekeeping was amazing and made up our room beautifully each day and replaced towels etc. I truly felt looked after and spoiled which was so appreciated as I was very tired and needed to rest. I have to say that whoever the housekeepers were they are the best I have ever encountered at a Hotel. It was obvious they took great pride in their work and they cared. This Hotel is very well looked after and it shows. The lobby was spotless, very inviting and cozy. The outside of the Hotel was maintained perfectly and there was plenty of room for parking. We both felt very safe during our stay and will not hesitate to stay here again. The food from the restaurant (Rikki's/Famoso) next door was very good and so convenient to order. I highly recommend it. There is a wonderful eating area in the Hotel on the main floor with a great variety of hot and cold self serve and great coffee. They even provided fresh bowls of fruit. I ate an apple and wish I had checked what kind it was as it was one of the best apples I have ever eaten. Yes I love fresh fruit :) Overall our stay allowed me the rest and recuperation I needed. Thank you Del for all you did for us. Thank you also to Ronnie who was wonderful to talk to and also very helpful. You are both amazing ladies and I hope you are recognized for the level of professionalism and genuine graciousness you bring to this establishment. I am going to note that I am a super picky person when I travel a
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