Tài Khoản Khách
ngày 29 tháng 7 năm 2023
This is a disappointment. Tired doesn’t begin to describe this hotel, it’s also not very clean (being polite) if there had been somewhere else we would have moved. Definitely doesn’t uphold the Accor brand. Grumpy, poorly trained staff, everything was an effort - apart from the absolutely lovely Bev who retires soon and I dread to imagine the state of this hotel without her. Mercure in name but not in reality. Accor - spend the money and do the upgrade and pay for some decent staff!
Dịch