Các đánh giá Novotel Cairo 6th Of October

VCool

Die Mitarbeiter waren so behilflich und sehr nett

五星級酒店🏨，服務態度很好，環境設施多還可以，睡覺舒心安靜，吃的也不貴

衞生：非常好 設施：非常好 環境：非常好 服務：非常好

房間空間很大，賓館環境不錯

換了房間之後很不錯

都挺好的，游泳池很棒

環境很一般

I have been visiting this hotel for several years and I can say that it’s one of the good hotels in the area, good trained team, clean rooms, very helpful staff, as well good location, feeling at home always. My regards to all the team as well to the management

A beautiful hotel. Great location and amazing staff. A special shout-out to ~Abd El-Nasser Saeed. He is a credit to the hotel with his kindness, friendliness and eagerness to help the customer out at all times. I can only say great things about this hotel and their staff and thank them for my stay

It is a very quiet place with a nice pool and garden. Very close to the Mall of Arabia and Arkan. Clean rooms. Very nice staff,thanks to housekeeper Feda and in-restaurant Ahmed. Strongly recommended.

novotel really keep my happens. it is very different place for me im a old guest here i didnt see Like this hotel in my life try to make me happy all my stay day by day thanks for omnia about all help and support me nights. thanks for all staff novotel about their hospitality

It was very nice. The hotel was doing some remodeling in one wing, and they need to do the same in the wing I was in. With that being said, the hotel was very nice, the staff was outstanding and my wife and I liked our stay. It was very quiet and I enjoyed the silence.

It all started upon my arrival on Saturday 27th of January with me encountering several issues, including an HVAC problem, a VIP dessert platter that was presented without a cover, and a mishandled situation by our staff that ultimately led to my decision to check out and leave the hotel after less than 2 hours of my check in! The management apologized and I thank them for that, but I wanted to attract their attention to more issues: - Regarding the HVAC problem, it apparently is a chronic issue as one of my clients mentioned. They stayed in your hotel during October 2023 and faced the same issue!!!! The justification of the maintenance specialist is technically wrong! - Regarding the open buffet, my client was unhappy with the items included in the Buffet and talked to your executive chief on the 30th of January. His complaint was about lack of variety, taste, and even presentation. The chief repeated the items of 29th January as is!!! I saw their evaluation and they were not happy with the services offered by the hotel. - Regarding customer care, I am sad to say that I was never disappointed in someone like I felt with the customer care at your hotel. Not only they did not know what to do but they expected to be forgiven even though they participated in creating the bad situation. They have an attitude problem. Customers are not their main focus. - On a different Note, I want to thank Remon who did his best to help me finish the workshop. He is good in caliber and a nice person. What I felt was beyond frustration and inconvenience. It caused me severe stress and triggered my breathing Asma leading me to take drastic measures to be able to work for 3 days in a row.